Welcome to Touchlabs our. These Terms and Conditions govern your use of our Information Technology (IT) services and our website. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.
By accessing or using our services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services. We may update or modify these terms at any time, and your continued use of our services following any changes signifies your acceptance of those changes.
Touchlabs provides various IT services, including but not limited to:
Managed IT services
Cloud computing solutions
Network management and support
Cybersecurity services
Software development and integration
IT consulting
We reserve the right to modify or discontinue any services at any time, without prior notice.
By using our services, you agree to the following:
You agree to comply with all applicable laws, rules, and regulations when using our services.
You agree to provide accurate, current, and complete information when requested by us. Any false or misleading information may lead to the termination of your access to our services.
You agree not to engage in any activities that may:
Violate any laws or regulations
Infringe on the rights of others
Compromise the security or integrity of our services
Use our services for fraudulent or malicious activities
Reverse-engineer, decompile, or attempt to extract source code from our software or systems
Certain services may require fees, which will be clearly outlined in a service agreement or statement of work. Payments must be made as per the terms agreed upon between Touch Labs BD and the client.
Failure to make timely payments may result in suspension or termination of services. We reserve the right to charge late fees or interest on overdue payments as specified in your agreement./
All content, software, and materials provided by Touch Labs BD, including but not limited to text, graphics, logos, designs, and code, are the intellectual property of Touch Labs BD and/or its licensors. You may not copy, distribute, modify, or use any such content without prior written permission from us.
You retain ownership of all data and materials you provide to us for the purpose of delivering services. We will only use such data as necessary to provide the agreed-upon services and in compliance with our Privacy Policy.
Both parties agree to protect the confidentiality of each other’s proprietary information. Neither party will disclose confidential information to third parties without the express consent of the other party, except as required by law.
To the fullest extent permitted by law, Touch Labs BD shall not be liable for:
Any indirect, incidental, special, or consequential damages
Loss of profits, revenue, data, or business opportunity
Damages resulting from errors, delays, or interruptions in services
In no event shall Touch Labs BD's total liability exceed the amount paid by you for the specific service that caused the damages.
You agree to indemnify, defend, and hold harmless Touch Labs BD, its affiliates, and employees from and against any claims, damages, liabilities, costs, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of a third party.
We reserve the right to terminate or suspend your access to our services at any time, without notice, for any violation of these terms, for non-payment, or for any other reason deemed necessary.
You may terminate your service agreement with us by providing written notice as specified in your contract. Termination of services may result in the loss of data, and Touch Labs BD is not responsible for retaining any client data after the termination of services.
10.1 Service Warranty:
We make every effort to provide high-quality IT services, but we do not guarantee that our services will be uninterrupted, error-free, or completely secure.
10.2 Disclaimer:
Our services are provided "as is" and "as available," without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Our services or website may include links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these third-party sites. You access them at your own risk.
These Terms and Conditions shall be governed by and construed in accordance with the laws. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts.
Touch Labs BD shall not be held responsible for any delays or failures in service resulting from events beyond our reasonable control, including but not limited to natural disasters, acts of war, labor strikes, or disruptions in communications or utility services.
We reserve the right to modify or amend these Terms and Conditions at any time. Any changes will be posted on our website with an updated "Effective Date." Your continued use of our services after any changes indicates your acceptance of the updated terms.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Touch Labs BD
69/M (3rd Floor), Panthapath, Dhaka-1205, Bangladesh
Email: info@touchlabsbd.com
Phone: +880 1711044288